Clear answers for families, care workers, and referrers
If you are arranging care and want straightforward answers first, start here.
Information without the jargon
If you are still unsure after reading these answers, contact the team and we will guide you.
How quickly can care start?
Start times depend on the care needed, location, and urgency. If support is needed quickly, contact us and we will review the situation as soon as possible.
What areas do you cover?
We support families across Belfast and wider Northern Ireland, including Lisburn, Bangor, Newtownabbey, Carrickfergus, Holywood, and Antrim.
What types of care do you provide?
We provide post-hospital recovery care, dementia care, personal care, overnight care, companionship, disability support, elderly care, and live-in care.
Can you help after hospital discharge?
Yes. Post-hospital recovery care can help with meals, washing and dressing, medication prompts, mobility, reassurance, and family communication after discharge.
Do you support people living with dementia?
Yes. Dementia support can be arranged around routine, reassurance, safety, communication, and day-to-day practical needs.
Can family members receive updates?
Yes. We can agree how updates should be shared so families know who to contact and how communication will work.
How do I request care?
Use the care inquiry form, call us, or message us on WhatsApp. Tell us what support is needed and how urgent the situation feels.
How do I apply for a care role?
You can use the quick apply form on the careers page, then complete the longer application if you want to share more detail.
Tell us what support is needed
You do not need to work out the exact service before contacting us.